FAQs

We offer free tracked shipping across Canada with Canada Post. Once your order has been prepared and shipped, we’ll send you a confirmation email with your tracking details so you can follow your parcel on its way to you.

Yes. Once your order has been shipped with Canada Post, you’ll receive a tracking number by email. Simply use the tracking link provided to follow your parcel. Please allow a little time for the first tracking update to appear after shipment.

Yes. Your payment is processed securely through our checkout using trusted payment methods. Your payment information is handled through secure payment providers so you can shop with confidence.

We accept returns within 30 days of delivery. Items must be unworn, in their original condition and with all tags attached. Please contact us before sending anything back, and our customer care team will provide the correct return instructions for your order.

We recommend checking the size guide on each product page before ordering, as sizing may vary between styles. If you’re between two sizes, choosing the larger size is usually the more comfortable option. Still unsure? Contact us and we’ll be happy to help.